topic Re: Texting not working in Get Support

Texting not working

EdificeGirl — Wed, 24 Jul 2024 22:05:11 GMT

New customer - phone works, text will not send or receive. Anyone else have that happen?

Handy1 — Wed, 24 Jul 2024 22:03:27 GMT

@EdificeGirl Try rebooting your phone first see if that helps if you haven’t already

Meow — Wed, 24 Jul 2024 22:13:01 GMT

What do you mean 'phone works'?
Can you make and receive calls at your number? Does Internet work?

slusagm — Wed, 24 Jul 2024 22:13:28 GMT

do you use iPhone or Android?

if iPhone, you sure iMessage was enabled?

or if Android, you can try to clear the app cache

EdificeGirl — Wed, 24 Jul 2024 22:20:08 GMT

Can make and receive calls. Can not send or receive texts

EdificeGirl — Wed, 24 Jul 2024 22:21:07 GMT

Android. Will try