topic Re: account log in # xxxxxxxxxxxxxxxxxxx in Get Support

account log in # xxxxxxxxxxxxxxxxxxx

dominic11 — Mon, 15 Jul 2024 23:58:04 GMT

anybody not able to log in today Monday July 15/2024...? I am trying since early this morning...dozen of code numbers..nothing going...am I alone in this darn mess..?

Re: account log in # xxxxxxxxxxxxxxxxxxx

Handy1 — Mon, 15 Jul 2024 23:58:12 GMT

@dominic11 I’m able to log in. Right now , maybe try the app instead of web browser . See if that helps . Worst case you can get support to help you re gain access

send direct private message to support .

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: account log in # xxxxxxxxxxxxxxxxxxx

eddieO — Mon, 15 Jul 2024 23:58:19 GMT

@dominic11 have you tried logging in through the PM app and on website? If both are not working try clearing cache on either one or try using a different browser

Re: account log in # xxxxxxxxxxxxxxxxxxx

hTideGnow — Tue, 16 Jul 2024 00:07:03 GMT

hi @dominic11

i login without problem

try using Incognito/private/secret mode on your browser and it should work

if still cannot login, can you let us know what error you got?

Re: account log in # xxxxxxxxxxxxxxxxxxx

BKNS27 — Tue, 16 Jul 2024 00:41:28 GMT

@dominic11

No problem on the PM app. I got into my account right away.

Re: account log in # xxxxxxxxxxxxxxxxxxx

EB0 — Tue, 16 Jul 2024 00:47:44 GMT

@dominic11

I can login successfully to both app and website

Re: account log in # xxxxxxxxxxxxxxxxxxx

dominic11 — Tue, 23 Jul 2024 15:00:00 GMT

I ended up getting logged-in... It is the same problem every time I try to connect...taking so much time and getting so many code numbers..