topic Re: Came back to public. in Get Support

Came back to public.

leafsby2 — Tue, 23 Jul 2024 01:09:24 GMT

I left public as I was in an area with only Rogers offering acceptable service. Public offered me an “exclusive offer” of 15 public points if I resubscribe to any plan $21+ which I did.

when can I expect to see these points in my account? I activated a little over 12 hours ago

Re: Came back to public.

slusagm — Tue, 23 Jul 2024 01:11:43 GMT

I don't think 12 hours enough. Most PM transaction requires 48 or 72 hours. So, wait 3 days first. If you don't see the points, open them a ticket

Re: Came back to public.

will13am — Tue, 23 Jul 2024 01:12:32 GMT

@leafsby2 , are the details not indicated in the offer? I would think the point would show up within a couple of days.

Re: Came back to public.

Rastin — Tue, 23 Jul 2024 01:12:55 GMT

You Will have to contact pm to get that answers but I would expect it will be 2 days to a week for them to show up

Re: Came back to public.

EB0 — Tue, 23 Jul 2024 01:15:15 GMT

@leafsby2

Offer of one-time Public Points bonus of 15 points only available if customer re-subscribes with Public Mobile between dates, If customer remains in good standing, one-time Points bonus will be applied before next billing cycle. Offer only available to the recipient of this email. Bonus Points will be automatically applied if customer meets these eligibility requirements. Public Mobile reserves the right to modify or remove the offer at any time.

Re: Came back to public.

leafsby2 — Tue, 23 Jul 2024 01:15:52 GMT

All it says is “

EXCLUSIVE OFFER

Get a one-time bonus of 15 Public Points™

when

you

resubscribe to any plan $21+.

Redeem your 15 points online or via the app for $15 off your next bill.

Lower bill, more money in your pocket.

Offer available until: August 24, 2024.”

Re: Came back to public.

will13am — Tue, 23 Jul 2024 01:25:48 GMT

@leafsby2 wrote:
All it says is “
EXCLUSIVE OFFER
Get a one-time bonus of 15 Public Points™
when
you
resubscribe to any plan $21+.
Redeem your 15 points online or via the app for $15 off your next bill.
Lower bill, more money in your pocket.
Offer available until: August 24, 2024.”

As pretty much the consensus feedback says, expect the points to arrive in a few days and if it is not in the account in a week's time, reach out to support.