topic Re: ESim question about 2 public mobile phones in Get Support

ESim question about 2 public mobile phones

chrisanna2 — Mon, 22 Jul 2024 20:39:34 GMT

Hi all,

I have 2 phones with 2 different public mobile numbers. My new phone can take eSIM. Can I get an eSIM for the second phone and port that phone number to the new phone? If so, how?

Thanks

Re: ESim question about 2 public mobile phones

computergeek541 — Mon, 22 Jul 2024 20:41:37 GMT

@chrisanna2 wrote:

I have 2 phones with 2 different public mobile numbers. My new phone can take eSIM. Can I get an eSIM for the second phone and port that phone number to the new phone? If so, how?

As long as your phone is capable of using more than one SIM cards at the same time, then yes, both phone numbers can be used on the same device. Please note that this is not considered to be number porting.

Re: ESim question about 2 public mobile phones

chrisanna2 — Mon, 22 Jul 2024 20:43:31 GMT

so would i log into the app on the new phone with the older phone's info to get the esim onto the new phone?

Re: ESim question about 2 public mobile phones

will13am — Mon, 22 Jul 2024 21:46:37 GMT

@chrisanna2 wrote:
so would i log into the app on the new phone with the older phone's info to get the esim onto the new phone?

@chrisanna2 , yes. You have to install the app on the new phone, login to your online account as normal and purchase an e-SIM. The app has all the scripts to download and install the e-SIM on the new phone. Once the e-SIM is installed on the new phone, the p-SIM will no longer work. BTW, the first time you purchase an e-SIM, there is a fee but subsequent e-SIM purchases are free.

Re: ESim question about 2 public mobile phones

chrisanna2 — Tue, 23 Jul 2024 00:16:01 GMT

Thank you - i opened the app on the new phone, logged into the second account for the older phone and it put the second phone on the eSIM and left my main account as it.