topic Re: access voicemail with no voice plan in Get Support

access voicemail with no voice plan

philippevk — Tue, 04 Jan 2022 21:07:58 GMT

Hi,

A few weeks ago I received a notification on my phone saying I have 1 voicemail. The weird thing is I have a data-only plan (using voip for talk+sms), so I don't understand how anyone could leave me a message (I didn't even know what my phone number was before receiving this).

The annoying thing is I have a permanent "New voicemail" notification on my lock screen.

- I looked online for a way to disable voicemail notifications completely on Android, but was unable to find anything

- I can't access voicemail from my phone (when I try accessing it the voice only says "sorry, talk is not included in your plan")

- I can't access voicemail from another phone because that requires setuping a voicemail password, which can only be done from my phone (see above)

Currently my only idea would be to add voice for 1 month, delete the message, then switch back to data-only. Any other ideas?

Re: access voicemail with no voice plan

Someone_here — Thu, 19 Apr 2018 19:22:02 GMT

Weird thing! Probably spam message...

@philippevk wrote:

- I can't access voicemail from another phone because that requires setuping a voicemail password, which can only be done from my phone (see above)

You may want to try this : in your selfserve account, click "Plan and Add-Ons" > "Reset Voicemail Password".

If it still doesn't work, try private messaging @CS_Agent and see if they can help you!

Re: access voicemail with no voice plan

Luddite — Thu, 19 Apr 2018 19:48:51 GMT

@Someone_here wrote:
Weird thing! Probably spam message...

@philippevk wrote:

- I can't access voicemail from another phone because that requires setuping a voicemail password, which can only be done from my phone (see above)

You may want to try this : in your selfserve account, click "Plan and Add-Ons" > "Reset Voicemail Password".

If it still doesn't work, try private messaging @CS_Agent and see if they can help you!

Latter part is correct: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/access-voicemail-with-no-voice-plan/m-p/234745

Re: access voicemail with no voice plan

philippevk — Fri, 27 Apr 2018 14:16:32 GMT

Thanks, that worked 🙂

Message was actually empty -_-