topic Re: Umidigi A15T in Get Support

Umidigi A15T

SabineC — Sat, 20 Jul 2024 21:29:12 GMT

I just bought a Umidigi A15T. I really like the phone, but I am having issues with receiving messages, and messages being received by others. Some messages go through, some don't.
I live pretty rural, but my daughter living in town, also has the same issues.
Anyone else, with this type of phone (Umidigi,) have the same issues? Is it maybe something in the settings I'm not getting right, or could it just be this type of phone?

Re: Umidigi A15T

BKNS27 — Sat, 20 Jul 2024 21:32:40 GMT

@SabineC

Your Umidigi A15T should work on PM.

Try reset the Network setting on your phone.

https://www.kimovil.com/en/frequency-checker/CA/umidigi-a15t

Re: Umidigi A15T

computergeek541 — Sat, 20 Jul 2024 21:32:43 GMT

@SabineC wrote:
I just bought a Umidigi A15T. I really like the phone, but I am having issues with receiving messages, and messages being received by others. Some messages go through, some don't.
I live pretty rural, but my daughter living in town, also has the same issues.
Anyone else, with this type of phone (Umidigi,) have the same issues? Is it maybe something in the settings I'm not getting right, or could it just be this type of phone?

Sending pictures in the messsages, sending longer messages, or using RCS requires a data connection. This coudl be an issue with some using different messaging protocols such as SMS, RCS, iMessage, or instant messsaging. Only SMS is universally compatible with cell phones, so ensure that the SMS option has been enabled.

Re: Umidigi A15T

computergeek541 — Sat, 20 Jul 2024 21:34:46 GMT

@BKNS27 wrote:
@SabineC
Your Umidigi A15T should work on PM.
Try reset the Network setting on your phone.
https://www.kimovil.com/en/frequency-checker/CA/umidigi-a15t

Being able to send and receive text messages with some but not others isn't a network frequency issue.

Re: Umidigi A15T

SabineC — Sat, 20 Jul 2024 21:34:54 GMT

Yes, I know about RCS (well, since this morning lol). Even with RCS enabled on other phones, messages don't always reach them/me. So weird. Thanks.

Re: Umidigi A15T

SabineC — Sat, 20 Jul 2024 21:35:40 GMT

I'll check it out. Thanks.

Re: Umidigi A15T

SabineC — Sat, 20 Jul 2024 21:36:56 GMT

Thank you.

Re: Umidigi A15T

SabineC — Sat, 20 Jul 2024 21:47:19 GMT

Thanks

Re: Umidigi A15T

Vin63 — Wed, 06 Nov 2024 12:43:20 GMT

I have the same problem...any fixes yet?

Re: Umidigi A15T

Vin63 — Wed, 06 Nov 2024 12:45:54 GMT

Tried this...still a problem and I do not get OTC as well??