topic Re: Can receive texts messages but can't send them in Get Support

Can receive texts messages but can't send them

EazyE — Wed, 17 Jul 2024 17:35:05 GMT

I can receive text/picture messages, I can send pictures messages but can't send text messages. Anyone else experience this and have a solution? ( I have contacted support and am waiting for their engineers to get back to me. )

Re: Can receive texts messages but can't send them

hairbag1 — Wed, 17 Jul 2024 14:04:33 GMT

@EazyE

can we assume you're a new PM'er and ported your old number to your new PM acct ?

Re: Can receive texts messages but can't send them

hTideGnow — Wed, 17 Jul 2024 14:22:40 GMT

HI @EazyE

what phone do you have? you tried Reset All Network

and if you are on Android, try this

Name: Public Mobile
APN: sp.mb.com
MMSC proxy: mmscproxy.mobility.ca
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS port: 8799
MCC: 302
MNC: 220

Re: Can receive texts messages but can't send them

EazyE — Wed, 17 Jul 2024 20:16:45 GMT

Yes I have done all that. I have a Poco x6 pro. At first I could send text messages but couldn't send pictures messages so I contacted support. They did something in the back end so now I can send pictures but can't send text messages.

Re: Can receive texts messages but can't send them

EazyE — Wed, 17 Jul 2024 20:17:25 GMT

No, I'm not new.

Re: Can receive texts messages but can't send them

EazyE — Fri, 19 Jul 2024 13:11:44 GMT

Update: I contacted support again and they did some trouble shooting, now is even worst. I have zero network now 😡