topic Re: wifi calling in Get Support

wifi calling

Hank54 — Wed, 17 Jul 2024 19:50:16 GMT

Just signed up with Public Mobile recently. Found out that I could not use wifi calling. The reception in our area is not good to begin with, but today is exceptionally bad. Both my wife and I cannot make phone calls. Even texting is not working. Sorry I signed up. Will look for another provider.

Re: wifi calling

slusagm — Wed, 17 Jul 2024 19:56:51 GMT

PM is one of the no frills provider Like othera in this group, they don't have Wifi calling

if you need Wifi calling, you need to go with Koodo or Telus.

Re: wifi calling

eddieO — Wed, 17 Jul 2024 20:01:16 GMT

@Hank54, it's possible that your service has been worse today after the storm we got yesterday (assuming you are in southern Ontario?) as I noticed some service interruptions yesterday evening and a bit earlier today but it seems to be back to normal now. As for wifi calling, PM doesn't have it yet but we heard from another poster that they were told by an agent that it's in the works but no timeframe has been given.

Re: wifi calling

EB0 — Wed, 17 Jul 2024 20:31:59 GMT

@Hank54

Unfortunately, Public mobile doesn’t EiFi calling, no one knows when it will become available.

if public mobile is not good in your area, so Telus, Koodo will not be good either.

Re: wifi calling

softech — Wed, 17 Jul 2024 20:47:28 GMT

@EB0 Telus and Koodo could still be a good alternative even it doesnt work well with PM. It depends on the phone OP has. A VoLTE phone could work differently with Telus and Koodo as PM has a shoeter whitelist

And Wifi calling certainly helps, especially at home

Re: wifi calling

EB0 — Wed, 17 Jul 2024 20:56:01 GMT

@softech

It’s better to @Hank54 @to find a provider that works in his area without WiFi calling,

Telus, Koodo and PM are using the same towers and coverage, so my understanding if PM is not good, the others are not good either, but you have a good point that it’s possible that his phone may work with Telus or Koodo.

Telus and Koodo have WiFi calling only for postpaid customers, this means he need to pay more compared to PM.

Re: wifi calling

Lonetree — Wed, 17 Jul 2024 21:09:17 GMT

Download the “Cell Towers” app to see where the towers are close to your house. The Telus/Bell signal at my house is very poor as well. The app says that Rogers towers are much closer so I switched one of our phones to Chatr.

I don’t know if I’m allowed to post a link but, here goes…

https://apps.apple.com/ca/app/cell-towers-canada/id1086819399

Re: wifi calling

doctor80 — Wed, 17 Jul 2024 22:13:27 GMT

Didn't PM say that WiFi calling is in progress to be added at some point this year?

Re: wifi calling

slusagm — Wed, 17 Jul 2024 22:14:47 GMT

some customer support said that in private message. But those support could know no more than us

Re: wifi calling

slusagm — Wed, 17 Jul 2024 22:16:30 GMT

@EB0 I also think VoLTE phone could make a difference. But if you just take network tower as the reason for the calls problem, then should avoid Bell family as well