topic Re: Can't send photos via text despite updating access point thing in Get Support

Can't send photos via text despite updating access point thing

DC7 — Mon, 15 Jul 2024 17:59:21 GMT

Recently did a factory reset on my phone (OnePlus 11) because the OS wouldn't update. Doing that seemed to allow my phone to update, but now I am back to my original issue of unable to send photo via text. I updated the access point thing and such as before (see screenshot) and it is still not working.

Sigh, so what is happening now that is stopping me?

Re: Can't send photos via text despite updating access point thing

softech — Mon, 15 Jul 2024 18:01:56 GMT

@DC7

With OnePlus, there might be a bit more work than simply updating. Many confirmed that you need to delete the current APN profile first. Then Add new profile and add according to this, please note case-sensitive and do not add extra spaces. Remember to save the new APN and then reboot the phone before you try

(and remember, cap or non cap could be a killer, too)

APN: sp.mb.com
(or try all upper case SP.MB.COM)
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
or   default,mms,agps,supl,fota,hipri
   (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

Re: Can't send photos via text despite updating access point thing

slusagm — Mon, 15 Jul 2024 18:02:45 GMT

did you try Reset All Networks? I read soemthing it said you might have to do it couple times and not just once

Re: Can't send photos via text despite updating access point thing

Phil_Adelphus — Mon, 15 Jul 2024 18:45:48 GMT

@DC7 For OnePlus phones the SP.MB.COM needs to be in all caps.

Re: Can't send photos via text despite updating access point thing

DC7 — Tue, 16 Jul 2024 06:39:24 GMT

Thank you so much.

I did everything in your instructions and everything works perfectly.

Hopefully, this won't be an issue again within the next 3 months, LOL.

Rock on.