topic Re: Referral link in Get Support

Referral link

Ivy578 — Mon, 15 Jul 2024 13:18:04 GMT

Hi I referred a family member to public mobile. But the referral link I copied was not valid. Can you add the referral to my account to get the reward?

Thank you!

Ivy

Re: Referral link

eddieO — Mon, 15 Jul 2024 13:19:37 GMT

@Ivy578 this can be added for you by a CS_agent and should appear in their account within 72hrs. You will need to open a ticket through the Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)

Or, if you are having trouble with the Chatbot try sending a private message to:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

Re: Referral link

slusagm — Mon, 15 Jul 2024 13:20:07 GMT

yes, PM can add the referral after

just activate without the code first. Then ask your family member to use his account to open ticket , ask PM to add it back. Use the orange charbot icon on lower right, type Submit ticket and choose Contact Us and it will bring you to ticket open screen

Re: Referral link

Handy1 — Mon, 15 Jul 2024 13:22:32 GMT

@Ivy578 Get your family member to open ticket with support and they can add it for you .

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437