topic Re: Esim not working after transfer in Get Support

Esim not working after transfer

Bchaudhari — Mon, 15 Jul 2024 00:27:32 GMT

I'm new user and recently purchase new plan and transferred the number. Esim does not work and qr code is no longer valid. Can you please share new QR code to install the esim thanks.

Re: Esim not working after transfer

Handy1 — Mon, 15 Jul 2024 00:35:44 GMT

@Bchaudhari Check your sim manger in phone setting . Maybe it already installed also be sure to set it as primary and reboot the phone see if they helps . Worst case you. An submit ticket with support to help also

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Esim not working after transfer

will13am — Mon, 15 Jul 2024 00:35:50 GMT

@Bchaudhari , what model of phone are you using? Was it confirmed as e-SIM compatible during the activation process?