topic Re: Need to change card on file for autopay in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-card-on-file-for-autopay/m-p/1228174#M848345 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/446882">@belloolakunle85</a>&nbsp;</P><P>Did you try the PM app and go to Update Card Information?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0198.png" style="width: 750px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/131319i412A5A149C7B3A8C/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0198.png" alt="IMG_0198.png" /></span></P><P> </P> Thu, 11 Jul 2024 18:30:34 GMT BKNS27 2024-07-11T18:30:34Z Need to change card on file for autopay https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-card-on-file-for-autopay/m-p/1228162#M848337 <P>I can't change my card on file, I keep getting this error message....<SPAN>Sorry, we’re not able to process this request at this time. Please try again later. I need help with this, I also can't believe that a company as big as public mobile doesn't have a customer service number for its customers.&nbsp; Do better</SPAN></P> Thu, 11 Jul 2024 18:16:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-card-on-file-for-autopay/m-p/1228162#M848337 belloolakunle85 2024-07-11T18:16:47Z Re: Need to change card on file for autopay https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-card-on-file-for-autopay/m-p/1228164#M848339 <P>everyone has the same problem for updating payment information. it seems public mobile wants to kick out all the old customers</P> Thu, 11 Jul 2024 18:20:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-card-on-file-for-autopay/m-p/1228164#M848339 SpeakingTruth 2024-07-11T18:20:33Z Re: Need to change card on file for autopay https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-card-on-file-for-autopay/m-p/1228174#M848345 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/446882">@belloolakunle85</a>&nbsp;</P><P>Did you try the PM app and go to Update Card Information?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0198.png" style="width: 750px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/131319i412A5A149C7B3A8C/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0198.png" alt="IMG_0198.png" /></span></P><P> </P> Thu, 11 Jul 2024 18:30:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-card-on-file-for-autopay/m-p/1228174#M848345 BKNS27 2024-07-11T18:30:34Z Re: Need to change card on file for autopay https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-card-on-file-for-autopay/m-p/1228213#M848375 <P>I just downloaded the app and try and the error message i got was credit card validation failed. please try again</P> Thu, 11 Jul 2024 19:20:23 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Need-to-change-card-on-file-for-autopay/m-p/1228213#M848375 belloolakunle85 2024-07-11T19:20:23Z