topic Re: I can’t Login, Nor enter Login code in Get Support

I can’t Login, Nor enter Login code

Cyb1017 — Thu, 11 Jul 2024 18:46:08 GMT

I can’t enter the authentication code because I don’t have access to public mobile number only the data works,

it won’t let me send to email,

im stuck I need to buy more data please help reset my account so I can login

hTideGnow — Thu, 11 Jul 2024 15:32:17 GMT

so, voice and text not work? and data is all used up?

to login My Account, you can send the code to email. click Didn't receive code and then Send email

if you cannot receive code that way, submit ticket with PM agent by message:

BKNS27 — Thu, 11 Jul 2024 15:35:16 GMT

Try to connect to public wifi and try login on the PM app to purchase more data.

Cyb1017 — Thu, 11 Jul 2024 15:49:44 GMT

that’s what I’m trying to tell u, I login, it sends. Code to my Email FIRST,

then It sends a code to the Publicnmobile phone number

which I DONT have access to

i keep contacting support but I can’t login to contact them as IT KEEPS ASKING FOR CODE SENT TO PHONE number

which I Don’t have access to

i am stuck on a Non stop loop

hTideGnow — Thu, 11 Jul 2024 15:54:59 GMT

unless you purposely remove the phone number from Eversafe, the code would NOT send to email FIRST.

anyway, you saw that I suggest you to message support agent if that does not work?