https://productioncommunity.publicmobile.ca/t5/Get-Support/The-quot-REVIEW-AND-PAY-quot-part-of-the-subscription-process/m-p/1227448#M847920 <P>Even with the app it doesn't work.&nbsp;</P> Tue, 09 Jul 2024 22:22:01 GMT Patpa 2024-07-09T22:22:01Z https://productioncommunity.publicmobile.ca/t5/Get-Support/The-quot-REVIEW-AND-PAY-quot-part-of-the-subscription-process/m-p/1226984#M847619 <P>Hi there, I tried to create a new subscription and when I get to the REVIEW AND PAY part of the subscription process, I'm not allowed to add my Billing Information. I cannot select the field <SPAN>Card Number, </SPAN><SPAN>Expiration Date or </SPAN><SPAN>CVV to fill them. Strangely I can select and fill the postal code only.</SPAN></P><P>When I try to chat with the ONLINE ACTIVATION ASSISTANCE no one is there and I have (I tried many time) this message :&nbsp;<SPAN class="">Info |<SPAN>&nbsp;</SPAN></SPAN><SPAN>Apologies. No agents are currently available. Please try again later.</SPAN></P><P>What happening?</P> Mon, 08 Jul 2024 21:09:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/The-quot-REVIEW-AND-PAY-quot-part-of-the-subscription-process/m-p/1226984#M847619 Patpa 2024-07-08T21:09:35Z https://productioncommunity.publicmobile.ca/t5/Get-Support/The-quot-REVIEW-AND-PAY-quot-part-of-the-subscription-process/m-p/1226989#M847623 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/445710">@Patpa</a>&nbsp;wrote:<BR /><P>Hi there, I tried to create a new subscription and when I get to the REVIEW AND PAY part of the subscription process, I'm not allowed to add my Billing Information. I cannot select the field <SPAN>Card Number, </SPAN><SPAN>Expiration Date or </SPAN><SPAN>CVV to fill them. Strangely I can select and fill the postal code only.</SPAN></P><P>When I try to chat with the ONLINE ACTIVATION ASSISTANCE no one is there and I have (I tried many time) this message :&nbsp;<SPAN class="">Info |<SPAN>&nbsp;</SPAN></SPAN><SPAN>Apologies. No agents are currently available. Please try again later.</SPAN></P><HR /></BLOCKQUOTE><P>To my knowledge, there is no assisted activation availiable and that program ended quite a while ago.&nbsp; During the COVID-19 pademic store closures, retail salespeople staffed the live chat to answer some basic sales related quetsions.</P><P>As your credit card has never actually been entered into the system, I would suggest to close the Public Mobile app, clear the storage for the app, and then start over.&nbsp;</P> Mon, 08 Jul 2024 21:14:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/The-quot-REVIEW-AND-PAY-quot-part-of-the-subscription-process/m-p/1226989#M847623 computergeek541 2024-07-08T21:14:07Z https://productioncommunity.publicmobile.ca/t5/Get-Support/The-quot-REVIEW-AND-PAY-quot-part-of-the-subscription-process/m-p/1227027#M847644 <P>I was trying to subscribe without the mobile app. I was doing it on my laptop. Ill try the app to see if it work.</P> Mon, 08 Jul 2024 22:02:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/The-quot-REVIEW-AND-PAY-quot-part-of-the-subscription-process/m-p/1227027#M847644 Patpa 2024-07-08T22:02:38Z https://productioncommunity.publicmobile.ca/t5/Get-Support/The-quot-REVIEW-AND-PAY-quot-part-of-the-subscription-process/m-p/1227448#M847920 <P>Even with the app it doesn't work.&nbsp;</P> Tue, 09 Jul 2024 22:22:01 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/The-quot-REVIEW-AND-PAY-quot-part-of-the-subscription-process/m-p/1227448#M847920 Patpa 2024-07-09T22:22:01Z