topic Re: Sorry, but I need my money back. This is rediculous in Get Support

Sorry, but I need my money back. This is rediculous

Patman123 — Tue, 09 Jul 2024 19:10:16 GMT

I paid $38.08 on April 30, 2024 for a Public Mobile plan and, for reasons unknown, was unable to activate my plan. Despite not being able to use my Public Mobile plan and having no choice but to stick to ROGERS I was told I couldn’t be refunded from ‘Public Mobile’s end.’ This is ridiculous and is theft as I didn’t receive the services I paid for, and I certainly didn’t make any mistakes on my end.

Can someone at Public Mobile PLEASE refund me already? This is ridiculous. I’ve never been screwed over like this by a business before.

Re: Sorry, but I need my money back. This is rediculous

Handy1 — Tue, 09 Jul 2024 19:13:06 GMT

@Patman123 Did you use the app to activate ? You need the app not website . If you tried the app and still couldn’t activate please submit ticket with support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Sorry, but I need my money back. This is rediculous

golfball — Tue, 09 Jul 2024 19:17:23 GMT

Try again. If you have never successfully activated they should at least be able to credit your account at a minimum.

Re: Sorry, but I need my money back. This is rediculous

Patman123 — Tue, 09 Jul 2024 19:33:02 GMT

No use in crediting an account that isn’t activated and therefore can’t be used. Services weren’t rendered yet I was charged $38.08 which technically is theft.

Re: Sorry, but I need my money back. This is rediculous

Sansan — Tue, 09 Jul 2024 20:27:15 GMT

We are all customers here. If you want to contact public mobile you have to do so at the links previously provided. Public Mobile does not read or see these post.

Re: Sorry, but I need my money back. This is rediculous

HALIMACS — Tue, 09 Jul 2024 21:30:01 GMT

@Patman123

Do a chargeback on your credit card under the provision that the services you paid for we’re not received.