topic Re: Transfer Account in Get Support

Transfer Account

Simon1962 — Tue, 09 Jul 2024 11:18:46 GMT

Hi, I opened a public mobile account 4 years ago for my daughter under my name, now she turned 18 years old and she is going to university, can I transfer the account to her name so she can manage it her way?

Thank you

Re: Transfer Account

Handy1 — Tue, 09 Jul 2024 11:21:37 GMT

@Simon1962 Yes in the account profile page you can change the name on the account and update the credit card info under payments section

Update credit card info

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

Re: Transfer Account

softech — Tue, 09 Jul 2024 11:25:56 GMT

@Simon1962 PM is prepaid and does not need any credit check. So, you can easily pass her the account. Just go to My Account, Profile and update the info. Also, click Manage EverSafe ID and change the email address to hers

https://myaccount.publicmobile.ca/en/account/my-profile

Re: Transfer Account

eddieO — Tue, 09 Jul 2024 11:26:28 GMT

@Simon1962, you can also update the EverSafe ID to use her email address (under Profile, click on "Manage EverSafe ID")

Re: Transfer Account

Simon1962 — Tue, 09 Jul 2024 11:31:18 GMT

Good information thank you,

Re: Transfer Account

BKNS27 — Tue, 09 Jul 2024 11:50:16 GMT

@Simon1962

Yes you can by login to the PM app and go to Accounts tab and change the name at both sections under Manage Login (Secured by EverSafe) and Manage Profile.