https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-not-working/m-p/1226794#M847500 <P>Have you tried restarting the phone? If it still does not work try putting the old SIM card in to see if it is still working, calling, texting etc. If it is then your porting did not work and you will need to request it again. You should be able to request it again through the PM app. If you cannot, let us know&nbsp;</P> Mon, 08 Jul 2024 14:51:59 GMT eddieO 2024-07-08T14:51:59Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-not-working/m-p/1226793#M847499 <P>Ported my number last night. Cannot make outgoing calls today</P> Mon, 08 Jul 2024 14:49:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-not-working/m-p/1226793#M847499 Monymom 2024-07-08T14:49:21Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-not-working/m-p/1226794#M847500 <P>Have you tried restarting the phone? If it still does not work try putting the old SIM card in to see if it is still working, calling, texting etc. If it is then your porting did not work and you will need to request it again. You should be able to request it again through the PM app. If you cannot, let us know&nbsp;</P> Mon, 08 Jul 2024 14:51:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-not-working/m-p/1226794#M847500 eddieO 2024-07-08T14:51:59Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-not-working/m-p/1226797#M847502 <P>your account was not fully setup., ask PM to check.&nbsp; You can open ticket with PM , but probably you cannot submitt ticket with chatbot as you cannot receive 2FA code, so message PM&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Mon, 08 Jul 2024 14:53:05 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-not-working/m-p/1226797#M847502 hTideGnow 2024-07-08T14:53:05Z