topic Re: I haven't been able to access data for at least 2 days. Have tried most fixes. in Get Support

I haven't been able to access data for at least 2 days. Have tried most fixes.

EAW57 — Fri, 05 Jul 2024 19:53:56 GMT

Meow — Fri, 05 Jul 2024 15:24:06 GMT

All services work as expected? Calls/SMS in/out?

Did you check status of your data through My Account? Maybe you are out of data? Did you change anything in settings (accidentally)?

slusagm — Fri, 05 Jul 2024 15:24:42 GMT

can you confirm what fixed you tried?

did you check My Account and does it show you still have data?

You can also try reboot phone and then Reset All networks

hTideGnow — Fri, 05 Jul 2024 15:26:23 GMT

but voice calls and text work?

first, login My Account using Incognito/private/secret mode on your browser and check if your account is active and if you have any data left

And you have iPhone or Android? you have mobile date turned on? If you have any android, make sure your data limiter is off

ChCh — Sat, 06 Jul 2024 01:57:58 GMT

try updating your Access Point Names (AKA APNs) like this:

check your APN settings (Android Phones Only):

For iPhones

update according to the following information, then it should work

APN settings