topic Re: Topping up account with card gone??? in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Topping-up-account-with-card-gone/m-p/1225317#M846172 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/344589">@Shay_R93</a>&nbsp;</P><P>did you try using Incognito/private/secret mode on the browser?&nbsp;</P><P>and try using the Public Mobile app.&nbsp;</P> Thu, 04 Jul 2024 18:24:33 GMT hTideGnow 2024-07-04T18:24:33Z Topping up account with card gone??? https://productioncommunity.publicmobile.ca/t5/Get-Support/Topping-up-account-with-card-gone/m-p/1225314#M846169 <P>Why did payment option of topping up with card is gone now showing payment with voucher&nbsp;</P> Thu, 04 Jul 2024 18:19:39 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Topping-up-account-with-card-gone/m-p/1225314#M846169 Shay_R93 2024-07-04T18:19:39Z Re: Topping up account with card gone??? https://productioncommunity.publicmobile.ca/t5/Get-Support/Topping-up-account-with-card-gone/m-p/1225315#M846170 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/344589">@Shay_R93</a>&nbsp;</P><P>yes, the Add Funds Button might be hidden somehow, but you can use this direct link</P><P><SPAN><A href="https://myaccount.publicmobile.ca/en/account/payment/funds/card" target="_blank" rel="noopener">https://myaccount.publicmobile.ca/en/account/payment/funds/card</A></SPAN></P> Thu, 04 Jul 2024 18:23:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Topping-up-account-with-card-gone/m-p/1225315#M846170 softech 2024-07-04T18:23:56Z Re: Topping up account with card gone??? https://productioncommunity.publicmobile.ca/t5/Get-Support/Topping-up-account-with-card-gone/m-p/1225316#M846171 <P>It seems like the option to top up has disappeared from some accounts for some reason. I don't think PM has stated why.</P> Thu, 04 Jul 2024 18:24:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Topping-up-account-with-card-gone/m-p/1225316#M846171 golfball 2024-07-04T18:24:28Z Re: Topping up account with card gone??? https://productioncommunity.publicmobile.ca/t5/Get-Support/Topping-up-account-with-card-gone/m-p/1225317#M846172 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/344589">@Shay_R93</a>&nbsp;</P><P>did you try using Incognito/private/secret mode on the browser?&nbsp;</P><P>and try using the Public Mobile app.&nbsp;</P> Thu, 04 Jul 2024 18:24:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Topping-up-account-with-card-gone/m-p/1225317#M846172 hTideGnow 2024-07-04T18:24:33Z Re: Topping up account with card gone??? https://productioncommunity.publicmobile.ca/t5/Get-Support/Topping-up-account-with-card-gone/m-p/1225322#M846176 <P>That doesn’t work for me still the same&nbsp;</P> Thu, 04 Jul 2024 18:31:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Topping-up-account-with-card-gone/m-p/1225322#M846176 Shay_R93 2024-07-04T18:31:30Z Re: Topping up account with card gone??? https://productioncommunity.publicmobile.ca/t5/Get-Support/Topping-up-account-with-card-gone/m-p/1225323#M846177 <P>Thank you the link went straight to it&nbsp;</P> Thu, 04 Jul 2024 18:32:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Topping-up-account-with-card-gone/m-p/1225323#M846177 Shay_R93 2024-07-04T18:32:22Z