topic Having problem redeeming NEO rewards in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Having-problem-redeeming-NEO-rewards/m-p/1224920#M845961 <P>has anyone have trouble redeeming the NEO rewards?</P><P>I clicked REDEEM but did not receive any email confirmation, how do I email PM support team?</P><P class=""><SPAN><STRONG>How to Redeem</STRONG></SPAN></P><OL><LI><P class="">Redeem this offer in My Rewards</P></LI><LI><P class="">Once redeemed, you will receive a confirmation email with details on how to sign up for a Neo Credit card using the sign-up link provided</P></LI><LI><P class="">Make your next Public Mobile payment using your new Neo Credit card and you will automatically receive your cashback offer in your Neo Rewards Wallet</P></LI></OL> Wed, 03 Jul 2024 20:53:44 GMT danlee1 2024-07-03T20:53:44Z Having problem redeeming NEO rewards https://productioncommunity.publicmobile.ca/t5/Get-Support/Having-problem-redeeming-NEO-rewards/m-p/1224920#M845961 <P>has anyone have trouble redeeming the NEO rewards?</P><P>I clicked REDEEM but did not receive any email confirmation, how do I email PM support team?</P><P class=""><SPAN><STRONG>How to Redeem</STRONG></SPAN></P><OL><LI><P class="">Redeem this offer in My Rewards</P></LI><LI><P class="">Once redeemed, you will receive a confirmation email with details on how to sign up for a Neo Credit card using the sign-up link provided</P></LI><LI><P class="">Make your next Public Mobile payment using your new Neo Credit card and you will automatically receive your cashback offer in your Neo Rewards Wallet</P></LI></OL> Wed, 03 Jul 2024 20:53:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Having-problem-redeeming-NEO-rewards/m-p/1224920#M845961 danlee1 2024-07-03T20:53:44Z Re: Having problem redeeming NEO rewards https://productioncommunity.publicmobile.ca/t5/Get-Support/Having-problem-redeeming-NEO-rewards/m-p/1224925#M845963 <P>I redeemed and got the email, 8 just didn't apply the card in the end&nbsp;</P> Wed, 03 Jul 2024 20:55:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Having-problem-redeeming-NEO-rewards/m-p/1224925#M845963 slusagm 2024-07-03T20:55:56Z Re: Having problem redeeming NEO rewards https://productioncommunity.publicmobile.ca/t5/Get-Support/Having-problem-redeeming-NEO-rewards/m-p/1224936#M845970 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/343039">@danlee1</a>&nbsp;, perhaps try again to redeem using incognito mode on your browser.&nbsp; Check also the spam folder for the confirmation email.&nbsp;</P> Wed, 03 Jul 2024 21:07:21 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Having-problem-redeeming-NEO-rewards/m-p/1224936#M845970 will13am 2024-07-03T21:07:21Z