topic Re: New email in Get Support

New email

Jack34 — Wed, 03 Jul 2024 05:14:31 GMT

On the offers page, it says that I can use a different email to create a new account. Does that mean that it would count as a new activation and I could get the better 4g plan for $21? I currently have the old $15 plan. Are there any downsides to this other than losing points and the bonuses I have accumulated?

Re: New email

Brianna182 — Wed, 03 Jul 2024 05:46:14 GMT

This should work fine but I don't think you can port your number from one PM account to another so the downside would be losing your phone number

Re: New email

DennyCrane — Wed, 03 Jul 2024 06:04:16 GMT

You'd have to take a new phone number though. Otherwise you'd have to port out temporarily to another provider, and then port back in as a new customer.

Re: New email

Jack34 — Wed, 03 Jul 2024 06:49:09 GMT

thank you. it seemed odd that a new account was mentioned.

Re: New email

Phil_Adelphus — Wed, 03 Jul 2024 09:43:46 GMT

@Jack34 If you prefer not to get a new account with a new number there's also a $19 plan with 1GB at 4G speed that you can change to as an existing customer.