topic Re: Transfer number from my landline in Get Support

Transfer number from my landline

Bowingin — Tue, 02 Jul 2024 23:30:45 GMT

Hi there, I called Primus and they say they have no record of a request to port my number. It is not possible to submit a ticket. The system is not working. Can someone help me?

Re: Transfer number from my landline

will13am — Tue, 02 Jul 2024 23:43:10 GMT

@Bowingin , landline number transfers take several days to complete. When did you submit the number transfer?

Re: Transfer number from my landline

Bowingin — Tue, 02 Jul 2024 23:45:11 GMT

On Sunday.

Re: Transfer number from my landline

slusagm — Tue, 02 Jul 2024 23:46:33 GMT

@Bowingin

landline and voIP line takes longer , could take as many as 7 days

but you can check with support and ask them the progress. Open ticket with Chatbot on the lower right. type the question Submit ticket and then choose Contact Us and you will get to the page to open ticket

Re: Transfer number from my landline

Bowingin — Tue, 02 Jul 2024 23:48:12 GMT

The ticketing system isn't working. I tried that pathway several times. I did find another reply where someone said to write to CS-Agent, so I did that

Re: Transfer number from my landline

will13am — Wed, 03 Jul 2024 00:00:21 GMT

@Bowingin , if the ticketing system is not working for you, you can write a private message to @CS_Agent .