topic Re: Refer reward in Get Support

Refer reward

Johnnyyanming — Sun, 30 Jun 2024 11:11:46 GMT

Hi, i am new to the public, i got a refer code from my friend and typed in, but i did not see anywhere with the discount , where is it?

Re: Refer reward

EB0 — Sun, 30 Jun 2024 12:09:42 GMT

@Johnnyyanming When you sign in a new account there is a referral field that you need to put in the referral code, if you forget to add it during the setup phase and you have an active line, you can send a message to support agent, so they can ad the referral code for you

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Refer reward

BKNS27 — Sun, 30 Jun 2024 14:03:27 GMT

@Johnnyyanming

The $10 credit will be applied to your next month’s bill. Login to your account and it should be in the Payment tab for Available Funds.

Re: Refer reward

slusagm — Sun, 30 Jun 2024 14:05:54 GMT

@Johnnyyanming if your friend sees a $10 credit in his account within 48 hours , you would be fine. You will see a 1 additional point for friend referral on your rewards account after your every plan renewal

just in case your friend do not see the $10 credit, ask him to check with PM for himself and for you

Re: Refer reward

eddieO — Sun, 30 Jun 2024 14:58:41 GMT

@Johnnyyanming, The $10 referral credit will not be applied on your first payment and it typically can take up to 72 hrs to show up in your account. For me, I saw it with 24 to 48 hours but for my wife she did not get it so after a week of waiting we contacted CS_agent by private message (which I will share below), and then she saw her $10 referral discount.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

(note: you will need to be logged into your Community account for this link to work)