https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-Refund/m-p/1223489#M844999 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/441875">@Arde</a>&nbsp;</P><P>Unfortunately, PM is a prepaid plan so normally there are no refund but you can try asking a CS_Agent by typing in Submit a Ticket on the Chat bubble.</P><P>Best to be nice and explain to them that you ported out on your renewal date and let us know how it turned out.</P> Sun, 30 Jun 2024 08:34:58 GMT BKNS27 2024-06-30T08:34:58Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-Refund/m-p/1223482#M844993 <P>I closed out my Public Mobile account and had my number ported out on June 28, 2024. But, I realized that I was charged for my next billing period starting June 28. I am requesting to be reimbursed for this payment. Thanks.</P> Sun, 30 Jun 2024 07:03:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-Refund/m-p/1223482#M844993 Arde 2024-06-30T07:03:11Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-Refund/m-p/1223489#M844999 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/441875">@Arde</a>&nbsp;</P><P>Unfortunately, PM is a prepaid plan so normally there are no refund but you can try asking a CS_Agent by typing in Submit a Ticket on the Chat bubble.</P><P>Best to be nice and explain to them that you ported out on your renewal date and let us know how it turned out.</P> Sun, 30 Jun 2024 08:34:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Payment-Refund/m-p/1223489#M844999 BKNS27 2024-06-30T08:34:58Z