topic 4g upgrade in Get Support

4g upgrade

erwindyck1 — Sun, 30 Jun 2024 01:25:02 GMT

i upgraded to 4g, but my iphone still shows 3g service

Re: 4g upgrade

EB0 — Sun, 30 Jun 2024 01:27:44 GMT

@erwindyck1 Go to phone’s settings, cellular data, select auto it 4G/LTE., you may need to reset your network settings

Re: 4g upgrade

Dunkman — Sun, 30 Jun 2024 16:15:01 GMT

@erwindyck1

Your phone also might be connecting to the strongest signal network in your area. You can check your network connection at different locations. If available and your phone is compatible, your phone sometimes will connect to the 5G network even though your plan is 3G or 4G.