https://productioncommunity.publicmobile.ca/t5/Get-Support/Never-received-sim-card-help/m-p/1223411#M844934 <P>Public Mobile says for customers to expect delivery in about 10 business days.&nbsp; Has it been 2 weeks?&nbsp; If so please send a private message to the username CS_Agent.</P> Sat, 29 Jun 2024 23:32:40 GMT computergeek541 2024-06-29T23:32:40Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Never-received-sim-card-help/m-p/1223410#M844933 Sat, 29 Jun 2024 23:31:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Never-received-sim-card-help/m-p/1223410#M844933 Alifin 2024-06-29T23:31:02Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Never-received-sim-card-help/m-p/1223411#M844934 <P>Public Mobile says for customers to expect delivery in about 10 business days.&nbsp; Has it been 2 weeks?&nbsp; If so please send a private message to the username CS_Agent.</P> Sat, 29 Jun 2024 23:32:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Never-received-sim-card-help/m-p/1223411#M844934 computergeek541 2024-06-29T23:32:40Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Never-received-sim-card-help/m-p/1223412#M844935 <P>It could take 3-4 weeks to receive the SIM card.</P><P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/395016">@Alifin</a>&nbsp;when did you order the SIM card?</P> Sat, 29 Jun 2024 23:33:23 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Never-received-sim-card-help/m-p/1223412#M844935 EB0 2024-06-29T23:33:23Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Never-received-sim-card-help/m-p/1223413#M844936 <P>When you order a SIM card through Public Mobile itself, it can take up to 3 weeks in the mail as it is sent via Canada Post. Sadly there is no tracking number given. So it's just a waiting game. If you don't wish to wait any longer, the two options you have are...</P><P><BR /><A href="https://www.amazon.ca/Public-prepaid-postpaid-Activate-Allinone/dp/B06X9ZGDWG?pd_rd_w=VVjM7&amp;content-id=amzn1.sym.ae966c61-a312-41fa-86d2-423c9baaf96c&amp;pf_rd_p=ae966c61-a312-41fa-86d2-423c9baaf96c&amp;pf_rd_r=RNSP0MV1SF6F35E44P8V&amp;pd_rd_wg=HMM6F&amp;pd_rd_r=55a109b0-1ee7-49c8-ab68-70d312564a6e&amp;pd_rd_i=B06X9ZGDWG&amp;psc=1&amp;ref_=pd_bap_d_grid_rp_0_1_ec_nb_sb_ss_w_as-ontype-md_k0_11_9_t" target="_self" rel="nofollow noopener noreferrer">Amazon</A></P><P>Or</P><P>Purchase directly from a store that may have them. Use this link to find a store.</P><P><BR /><A href="https://www.publicmobile.ca/en/on/pick-up-SIM" target="_blank" rel="nofollow noopener noreferrer">https://www.publicmobile.ca/en/on/pick-up-SIM</A></P><P><BR />If you pay anything out of pocket for the SIM card, you can create a ticket to a CS Agent and they can refund the purchase price to your account as an account credit. Please note they are not able to refund the taxes.</P> Sat, 29 Jun 2024 23:35:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Never-received-sim-card-help/m-p/1223413#M844936 Chalupa_Batman 2024-06-29T23:35:11Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Never-received-sim-card-help/m-p/1223416#M844938 <P>it's been 2 months <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P> Sat, 29 Jun 2024 23:50:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Never-received-sim-card-help/m-p/1223416#M844938 Alifin 2024-06-29T23:50:09Z