topic Re: Sms texting in Get Support

Sms texting

M_NG — Sat, 29 Jun 2024 23:38:32 GMT

Texts not sending. Seeing download symbol... Continuous spinning. Not sending.

Re: Sms texting

Meow — Sat, 29 Jun 2024 21:30:51 GMT

This is your phone doing...

Can you call? Does data works. If all Yes then SMS should work as they use same cell network.

Re: Sms texting

Chalupa_Batman — Sat, 29 Jun 2024 21:40:53 GMT

Hey @M_NG

Try rebooting your phone. If that doesn't work, try going into your network settings and reset your network settings and reboot. If you have an iPhone, check the APN settings to make sure they match. Also, try your SIM card in a different phone.

Iphone - https://www.publicmobile.ca/en/bc/get-help/articles/set-up-data-on-an-iphone

Re: Sms texting

hTideGnow — Sat, 29 Jun 2024 21:49:36 GMT

hi @M_NG it could be an MMS you are getting. Turn on Mobile data

if same, clear cache and reboot phone and try again with Mobile data on