topic Re: Does call forwarding use up my minutes? in Get Support

Does call forwarding use up my minutes?

Jhalps — Tue, 04 Jan 2022 21:05:31 GMT

I have call forwarding set up permanently (to a non-PM number). I am looking at the new 50 minutes/50 texts plan. Simple question: does a forwarded call eat up my Public Mobile minutes?

Re: Does call forwarding use up my minutes?

stonechucker — Fri, 13 Apr 2018 14:25:10 GMT

@Jhalps, as this plan does not include unlimited minute, I would imagine that yes, it will use your 50 minutes of province wide calling, even if you're forwarding to another number.

This is only a guess, as I'm on an unlimited calling plan, and as such, would incur no additional charges.

Re: Does call forwarding use up my minutes?

stonechucker — Fri, 13 Apr 2018 14:32:16 GMT

@Jhalps, please disregard my post above, there has been a posting in Announcements with detail just this morning. Call Forwarding does not use minutes.

Re: Does call forwarding use up my minutes?

srlawren — Fri, 13 Apr 2018 16:00:07 GMT

@stonechucker oh good to know! I would have assumed it would, too. I'll have to check out the announcement more closely.

Re: Does call forwarding use up my minutes?

srlawren — Fri, 13 Apr 2018 16:05:09 GMT

@stonechucker oddly though, call forwarding isn't listed in the plan features in the announcement, only call display and voicemail. So either it's ommission in that list is an oversight, or including it on the right in the things that don't use minutes list is an oversight.

Re: Does call forwarding use up my minutes?

stonechucker — Fri, 13 Apr 2018 16:55:49 GMT

@srlawren, I expanded the spoiler in the Announcement, and I thought it said "does not use minutes" for call forwarding. I read that as call forwarding is available, and is free based on calling plan 'limits'

Re: Does call forwarding use up my minutes?

srlawren — Fri, 13 Apr 2018 17:52:59 GMT

@stonechucker wrote:
@srlawren, I expanded the spoiler in the Announcement, and I thought it said "does not use minutes" for call forwarding. I read that as call forwarding is available, and is free based on calling plan 'limits'

@stonechucker yes I saw that too. But then up above in the plan features, only Call Display and Call Waiting are mentioned, not Call Forwarding.

That's why I think things are a bit confusing. I suspect it's included though and just missed in that verbiage.

Re: Does call forwarding use up my minutes?

Luddite — Fri, 13 Apr 2018 18:10:05 GMT

Call forwarding = no charge. Look at the FAQ: https://productioncommunity.publicmobile.ca/t5/Announcements/Plan-updates-new-10-limited-talk-and-text-plan/m-p/233167

Re: Does call forwarding use up my minutes?

Acekiller — Fri, 13 Apr 2018 19:01:42 GMT

one of the main reasons for people to call forward is minimizing cell minutes.

Re: Does call forwarding use up my minutes?

Jonavin — Fri, 13 Apr 2018 20:48:21 GMT

I just checked. Call forwarding doesn’t deduct from your minutes bucket. The same call costs 50 cents a minute on Koodo.

Re: Does call forwarding use up my minutes?

srlawren — Fri, 13 Apr 2018 21:16:07 GMT

@Jonavin wrote:
I just checked. Call forwarding doesn’t deduct from your minutes bucket. The same call costs 50 cents a minute on Koodo.

@Jonavin ...if you're doing pay-per-use, then yes. If you're going to use it more than 6 mins a month, you would be FAR better off to pay the $3 monthly to add call forwarding feature to your account, though. Then it's 0 cents a minute.

Re: Does call forwarding use up my minutes?

Jonavin — Fri, 13 Apr 2018 21:48:30 GMT

@srlawren wrote:
@Jonavin wrote:
I just checked. Call forwarding doesn’t deduct from your minutes bucket. The same call costs 50 cents a minute on Koodo.
@Jonavin ...if you're doing pay-per-use, then yes. If you're going to use it more than 6 mins a month, you would be FAR better off to pay the $3 monthly to add call forwarding feature to your account, though. Then it's 0 cents a minute.

Of course paying more will always get you “free” features.

Re: Does call forwarding use up my minutes?

srlawren — Fri, 13 Apr 2018 21:51:42 GMT

@Jonavin wrote:
@srlawren wrote:
@Jonavin wrote:
I just checked. Call forwarding doesn’t deduct from your minutes bucket. The same call costs 50 cents a minute on Koodo.
@Jonavin ...if you're doing pay-per-use, then yes. If you're going to use it more than 6 mins a month, you would be FAR better off to pay the $3 monthly to add call forwarding feature to your account, though. Then it's 0 cents a minute.
Of course paying more will always get you “free” features.

@Jonavin I'm just saying, if you want to do a fair comparison you have to look at the available options. If you're doing 6 mins a month of call forwarded talk time, then not an issue. But if you're planning to do 200, it's $3 vs. $100. Anyone planning to do any amount under 6 mins a month would be pretty silly not to pay the $3. Just sayin'.

Re: Does call forwarding use up my minutes?

nrg_svr — Sat, 28 Apr 2018 20:23:14 GMT

This is getting really interesting... I may actually set-up a second account for myself.

This new limited talk and text plan for $10 is 'canada-wide'.

And call forwarding does not use minutes.

With auto-pay enabled, the plan is then down to $8, and with a referral, take another buck off (albeit via my primary account). So $7.00 plus tax

In theory, after 5 years, it would be $2.00 a month cost for me.

I can then pick a phone number in another province that I currently use voip.ms for (to forward to my primary cell), and I have a phone to use to dial canada wide while in that province... (albeit limited)

Kinda handy... the 90 day bucket of 150/150 that others have thought would be good would be even handier, but hey, this $10 plan is pretty cool for certain uses.

Now to see how call forwarding would work in a dual SIM phone... 😉 (I assume each SIM would be controlled separately, I have a Moto G5...)

Re: Does call forwarding use up my minutes?

Dipole_Moment — Sun, 29 Apr 2018 08:17:03 GMT

With other carriers I've delt with call forwarding did indeed use up minutes. Very surprising that it doesn't here.

Re: Does call forwarding use up my minutes?

computergeek541 — Mon, 30 Apr 2018 02:51:44 GMT

@Dipole_Moment wrote:
With other carriers I've delt with call forwarding did indeed use up minutes. Very surprising that it doesn't here.

Long, long ago, many carrier call forwarding options were unlimited, by default. Some also had a set amount of 1000 minutes and those minutes were separate from your daytime minutes. However, those 1000 call forwarding minutes would tick down even if you were within your unlimited evening time. More recently, carriers have implemented pay-per-use call forwarding that would use up your regular plan minutes each time you used it.

Re: Does call forwarding use up my minutes?

jp2 — Mon, 30 Apr 2018 03:06:38 GMT

@nrg_svr if you got a number with Alberta area code u would also save on tax. Not that it's much on a low cost plan but if you are going for the lowest possible monthly cost

Re: Does call forwarding use up my minutes?

econ007 — Fri, 11 May 2018 16:31:37 GMT

My experience is that whenever a call forward to another number, PM count it as 1 minute call. So I had 5 calls being forwarded, and each call was counted as 1 minute call, but in fact I talked for > 5 minutes on each calls. That is still not right for PM to deduct 1 min for each call forwarded.

Did I read the terms correctly, when it says call forward minutes does not use plan minutes??

Re: Does call forwarding use up my minutes?

jackal — Sun, 13 May 2018 22:39:21 GMT

Can someone confirm what this policy is?

Redflagdeals is reporting that there is a glitch and Public Mobile is charging/using up minutes not only for call forwarding, but also for missed calls and when voicemail messages are left.

Is this true?

Re: Does call forwarding use up my minutes?

jackal — Sun, 13 May 2018 22:41:08 GMT

Here is the Redflagdeals link: http://forums.redflagdeals.com/public-mobile-8-50-canada-wide-minutes-50-texts-2185821/34/