topic Re: SIM Activation Failure in Get Support

SIM Activation Failure

skhan98 — Tue, 04 Jan 2022 21:05:24 GMT

I am frustrated with the SIM activation failure. During the process it gave me error, some time on first step, other time on 2nd step. It is never be more frustrated to activate a SIM online. Please somebody help.

Re: SIM Activation Failure

KMG — Fri, 13 Apr 2018 03:21:14 GMT

First, try using a different browser, and also incognito mode.

If neither of those work, then you will need to contact the Moderator Team for assistance:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: SIM Activation Failure

jp2 — Fri, 13 Apr 2018 03:21:21 GMT

Try deleting browser history/cashe.

Or use google chrome incognito mode

Re: SIM Activation Failure

brent_liza — Sat, 14 Apr 2018 02:13:01 GMT

Did you purchase the sim card at a third party? If you did they may have not activated the sim card and just charged for it.