topic WRONGFULLY SUSPENDED in Get Support

WRONGFULLY SUSPENDED

Linda-Joy — Thu, 27 Jun 2024 20:04:12 GMT

Public Mobile withdrew my money from my bank account and suspended my account!

Who can activate my account!

Re: WRONGFULLY SUSPENDED

slusagm — Thu, 27 Jun 2024 15:26:09 GMT

@Linda-Joy

is this what showing on your account that the account is suspended? or you just cannot use the service?

try reboot the phone and try your sim in another phone

if you need PM to check your account, open ticket using the orange Chatbot button on the lower right. Type the question Submit ticket and select Contact us to get to the open ticket form

Re: WRONGFULLY SUSPENDED

golfball — Thu, 27 Jun 2024 15:28:29 GMT

Have you tried making a call? Sometimes those suspension messages are given in error.

Re: WRONGFULLY SUSPENDED

BKNS27 — Thu, 27 Jun 2024 16:54:12 GMT

@Linda-Joy

Check your PM app and check on the top if your subscription is on the current cycle day frame. It should also indicate “Looking good this month”.

If it is, there were members indicating outage for calling back east and the maritime.