topic Re: no phone or texting. in Get Support

no phone or texting.

WJSouter — Thu, 27 Jun 2024 20:08:47 GMT

hopefully someone can help me. I made a cell call yesterday successfully. I went to make another call and it comes up couldn't connect. I still have internet service. WIFI works ok also. This morning my phone rang once. the phone seemed to dropped the call. when i tried to call back it says Couldn't Connect. I am also not receiving texts. Would anyone have an idea what is going on. My wife is also with Public Mobile and her phone is working Great.

My phone is a Samsung Galaxy A13 5G

Re: no phone or texting.

slusagm — Thu, 27 Jun 2024 14:43:16 GMT

@WJSouter

it might be a problem with the system, many posted problem with voice

Re: no phone or texting.

Sansan — Thu, 27 Jun 2024 14:43:52 GMT

@WJSouter it's too early to tell, but it seems that this is an issue affecting alot of people. It doesn't appear to be just you.

You can try to troubleshoot by resetting your networks to see if that will help.

Re: no phone or texting.

hTideGnow — Thu, 27 Jun 2024 14:45:00 GMT

hi @WJSouter

look like you are not alone. there seems to be some system issue this morning

which province you are at?

Re: no phone or texting.

WJSouter — Thu, 27 Jun 2024 14:49:53 GMT

Just to let everyone now the problem is resolved. I had restarted the phone previously. this time i did a shutdown and the restarted it and **bleep** worked

Re: no phone or texting.

Hubertzh1 — Thu, 27 Jun 2024 15:04:28 GMT

Have the same problem this morning, no signal