topic Re: No service in Get Support

No service

Dj23 — Wed, 26 Jun 2024 22:01:34 GMT

Hi my number is +xxxxxxxxxxxxxxxxxxxxxxxxx

why dnt I have service.

Re: No service

TheSterlinger — Wed, 26 Jun 2024 21:50:58 GMT

@Dj23 this is a public forum. We are customers like you. Call *611 from your phone to check the status.

Or sign into your account. If a payment is need you can do so directly by credit card or purchasing a voucher from gas stations and loading to account to resume services if that is the case.

Re: No service

Meow — Wed, 26 Jun 2024 21:52:46 GMT

Remove personal details (number) from public forum. Check these sites for outage:

https://istheservicedowncanada.com/status/telus/map

TELUS Service Status

Re: No service

Chalupa_Batman — Wed, 26 Jun 2024 22:27:18 GMT

Dumb question @Dj23 but I have to ask. Did you pay your bill? Have you logged into the app to see if your service is paid up? Did your credit card expire perhaps? If everything is good there, have you tried rebooting your phone? Tried your SIM card in a different phone?