topic Re: Data usage beware in Get Support

Data usage beware

Westcoast123 — Tue, 25 Jun 2024 20:04:51 GMT

Hello. I have the Canada 🇨🇦 USA 🇺🇸 plan. I purposely used all my monthly data so I could feel special about using some of my big data gift we all received. I roam constantly where I live on the west coast and guess what?. You can't roam with the data gift so I have to purchase add on now to get me through the month so we'll played Telus. Well played!

Re: Data usage beware

slusagm — Tue, 25 Jun 2024 20:06:00 GMT

this is normal, the bonus data are Canadian data only

you might want to upsize your plan. There are still other Canada/US plan with big data

Re: Data usage beware

Sansan — Tue, 25 Jun 2024 20:28:24 GMT

Yea, unfortunately, the data is not for roaming. Wouldn't it have been good for them to tell us before.

Re: Data usage beware

EB0 — Tue, 25 Jun 2024 21:09:10 GMT

it will be cheaper to renew your plan early, instead of buying roaming add-on

Re: Data usage beware

HALIMACS — Tue, 25 Jun 2024 22:53:01 GMT

Thank you @Westcoast123

I wondered if that data was limited to Canada only.

I shouldn’t be surprised to learn that it is. 🙄

Re: Data usage beware

colleeno — Wed, 26 Jun 2024 00:53:09 GMT

@EB0 wrote:
it will be cheaper to renew your plan early, instead of buying roaming add-on

Renewing their plan early will be the most economical way to deal with @Westcoast123‘s problem.