topic Re: Subscribing in Get Support

Subscribing

Alyb1 — Tue, 25 Jun 2024 18:31:30 GMT

Is there any way to activate a sim card without having the app? Can a customer service agent do it for me?

Re: Subscribing

slusagm — Tue, 25 Jun 2024 18:33:20 GMT

you need a friend to help you . have your friend to download the app and subscribe for you. Once all done, he or she can delete the app and you can access you account via the web

Re: Subscribing

hTideGnow — Tue, 25 Jun 2024 18:34:07 GMT

HI @Alyb1 Yes, you can

you can start the subscription using the web. After the payment step, it will ask you to download the app to complete. But at this stage, you will message support and they can help with the rest of the steps for you. To message them when you are ready, use this link

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage