topic Re: Rewards in Get Support

Rewards

Rollyj-61 — Tue, 25 Jun 2024 08:37:48 GMT

When I go to look at my rewards page all I get is a blank screen. I have waited up to 5 mins with no response. Do I need to do something else besides clicking on the link?

Re: Rewards

RavingRaven — Tue, 25 Jun 2024 10:26:15 GMT

@Rollyj-61

Do you click on the link in the pop up? I get blank page when I do that too. Instead use the 3 horizontal lines at the top left or the arrow at the bottom right ( depending on your browser) that brings up the menu. Then click on rewards. That brings up the rewards page with a link to your rewards account that should work for you.

Re: Rewards

hTideGnow — Tue, 25 Jun 2024 13:24:31 GMT

hi @Rollyj-61

can you access via this link?

https://myrewards.publicmobile.ca/

Re: Rewards

BKNS27 — Tue, 25 Jun 2024 13:56:25 GMT

@Rollyj-61

Did you try the PM app? It seems to work for me rather than the website.

Re: Rewards

stevediaz — Mon, 08 Jul 2024 06:59:44 GMT

Hello,

You can try below steps -

Clear your browser cache and cookies.
Use a different browser or device.
Disable any browser extensions.

If it still doesn't work, contact Public Mobile support.

Hope this helps!😊