topic Re: hi in Get Support

hi

holtby7881 — Tue, 04 Jan 2022 21:04:49 GMT

i had a phoen unde rmy sister crystal holtby and someone try to port it out to a diffenet carreir thing it wa sthere and now my accoutn wont let me login in when i talk to tleus and got it fix told them to port it back in tell telus it was not that people number how can i get my numbder back work with the same plan for 50 doallr unlined canada and wide and usa callign with 6gb for and texting

Re: hi

ShawnC13 — Wed, 11 Apr 2018 14:59:50 GMT

Wow sound like you will have to private message a Moderator to get this looked into. You can message them by clicking on the link in my signature. How long have you had this plan? This must have been a Legacy plan.

Re: hi

NDesai — Wed, 11 Apr 2018 15:00:57 GMT

@holtby7881 Uhh, was that number on Public Mobile? It is not possible to be ported out without providing the account number associated with that phone number.

Re: hi

NDesai — Wed, 11 Apr 2018 15:02:46 GMT

@ShawnC13 wrote:
Wow sound like you will have to private message a Moderator to get this looked into. You can message them by clicking on the link in my signature. How long have you had this plan? This must have been a Legacy plan.

No way, this deal was never offered on PM. Its too hot to go un-noticed. Perhaps OP is talking about Telus/Koodo?

Re: hi

ShawnC13 — Wed, 11 Apr 2018 15:05:42 GMT

@NDesai, that is what I was thinking. Where was I when this was offered lol

Re: hi

holtby7881 — Wed, 11 Apr 2018 15:11:32 GMT

ye sit was for 52 doallr and tleus port it out in someone name and i wnat is it work again i have a new sim card

Re: hi

NDesai — Wed, 11 Apr 2018 15:19:26 GMT

@holtby7881 wrote:
ye sit was for 52 doallr and tleus port it out in someone name and i wnat is it work again i have a new sim card

If it was ported out from Telus, call Telus. PM will not be able to help you.

If you are sure you were on PM, i would like to know about the plan because i have never seen this offer.

Re: hi

holtby7881 — Wed, 11 Apr 2018 15:31:04 GMT

it was pormo

and i am try to get get free paln i buy it when i had promo wa son

$50 30-days

6 GB Data⁴
UNLIMITED Talk
UNLIMITED International Text
AUTOPAY Reward Included⁸

Plan Details

Re: hi

jp2 — Wed, 11 Apr 2018 15:34:24 GMT

This plan?

https://www.publicmobile.ca/en/ab/plans/50for6GB-3Gspeed

Re: hi

holtby7881 — Wed, 11 Apr 2018 15:37:48 GMT

syes

Re: hi

jp2 — Wed, 11 Apr 2018 15:41:03 GMT

So are you making a new account for your new sim? Just pick that plan when you register

Re: hi

NDesai — Wed, 11 Apr 2018 15:47:29 GMT

@holtby7881 wrote:
it was pormo
and i am try to get get free paln i buy it when i had promo wa son
52
$50 30-days
6 GB Data⁴
UNLIMITED Talk
UNLIMITED International Text
AUTOPAY Reward Included⁸
Plan Details
3G

Ah, 3G plan with Province wide talk. That makes sense.

I hope mod is able to trace that number and get you your number back.

Re: hi

holtby7881 — Wed, 11 Apr 2018 15:49:41 GMT

i have try to get them nothign happen they wont help me

Re: hi

holtby7881 — Wed, 11 Apr 2018 15:50:23 GMT

t i wnat my money back form my old accoutn that got hack when someone port it out to tthere sister carier

Re: hi

Luddite — Wed, 11 Apr 2018 15:56:39 GMT

@holtby7881 wrote:
t i wnat my money back form my old accoutn that got hack when someone port it out to tthere sister carier

Are you currently a customer with Public Mobile?

Noone may port-out a number without the account credentials. If you were hacked, better take some counter measures. PM can do nothing for you.

Re: hi

holtby7881 — Wed, 11 Apr 2018 17:35:04 GMT

yes i am a public mobile just somneone ask tleus to port out my numebr

Re: hi

holtby7881 — Wed, 11 Apr 2018 17:43:05 GMT

yes they can port it out they need the name and the numebr and the pin

Re: hi

holtby7881 — Wed, 11 Apr 2018 17:52:07 GMT

public mobile is looking to it now tys everybody

Re: hi

holtby7881 — Wed, 11 Apr 2018 18:13:35 GMT

it wont let me with a payment and i dont have teh money do the old accoutn ahd my moeny on it for 60doallr top up

Re: hi

holtby7881 — Thu, 12 Apr 2018 00:36:19 GMT

Public mobile fix email account but I just port in my numbebr and it not working now