topic Re: Could not enter my full last name when registering and probably it is not allowing to make payme in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Could-not-enter-my-full-last-name-when-registering-and-probably/m-p/1220232#M842726 <P>Name isn't part of the payment verification check and it can the card can be in anyone's name as long as you're authorized to use that card. If you're using the Public Mobile app, try enabling locations for the app.</P> Sat, 22 Jun 2024 22:07:26 GMT computergeek541 2024-06-22T22:07:26Z Could not enter my full last name when registering and probably it is not allowing to make payment https://productioncommunity.publicmobile.ca/t5/Get-Support/Could-not-enter-my-full-last-name-when-registering-and-probably/m-p/1220227#M842721 <P>I created my account and it did not allow me to enter my full last name, I entered only one part of it, then when tried to make the subscription payment it did not work with any card, most probably because last name does not match with the name in the card. How can I fix that ?</P> Sat, 22 Jun 2024 21:48:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Could-not-enter-my-full-last-name-when-registering-and-probably/m-p/1220227#M842721 BerthaMary 2024-06-22T21:48:20Z Re: Could not enter my full last name when registering and probably it is not allowing to make payme https://productioncommunity.publicmobile.ca/t5/Get-Support/Could-not-enter-my-full-last-name-when-registering-and-probably/m-p/1220232#M842726 <P>Name isn't part of the payment verification check and it can the card can be in anyone's name as long as you're authorized to use that card. If you're using the Public Mobile app, try enabling locations for the app.</P> Sat, 22 Jun 2024 22:07:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Could-not-enter-my-full-last-name-when-registering-and-probably/m-p/1220232#M842726 computergeek541 2024-06-22T22:07:26Z Re: Could not enter my full last name when registering and probably it is not allowing to make payme https://productioncommunity.publicmobile.ca/t5/Get-Support/Could-not-enter-my-full-last-name-when-registering-and-probably/m-p/1220361#M842819 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/438760">@BerthaMary</a>&nbsp;</P><P>Your CC is based on your postal code of your registered account and your CC so make sure it matches then follow&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/15043">@computergeek541</a><SPAN>recommendation.</SPAN></P> Sun, 23 Jun 2024 07:36:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Could-not-enter-my-full-last-name-when-registering-and-probably/m-p/1220361#M842819 BKNS27 2024-06-23T07:36:59Z Re: Could not enter my full last name when registering and probably it is not allowing to make payme https://productioncommunity.publicmobile.ca/t5/Get-Support/Could-not-enter-my-full-last-name-when-registering-and-probably/m-p/1220454#M842870 <P><STRONG>postal code is correct and still does not work</STRONG></P> Sun, 23 Jun 2024 16:45:12 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Could-not-enter-my-full-last-name-when-registering-and-probably/m-p/1220454#M842870 BerthaMary 2024-06-23T16:45:12Z