https://productioncommunity.publicmobile.ca/t5/Get-Support/Cellular-not-working/m-p/1220061#M842606 <P>Bought a plan for my iPad and installed the eSIM and cannot complete the installation, message conformation code not sent to the iPad.</P> Sat, 22 Jun 2024 15:31:51 GMT Sandybatey 2024-06-22T15:31:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Cellular-not-working/m-p/1220061#M842606 <P>Bought a plan for my iPad and installed the eSIM and cannot complete the installation, message conformation code not sent to the iPad.</P> Sat, 22 Jun 2024 15:31:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cellular-not-working/m-p/1220061#M842606 Sandybatey 2024-06-22T15:31:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Cellular-not-working/m-p/1220067#M842612 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/438576">@Sandybatey</a>&nbsp;</P><P>It is trickier to install eSIM on iPad since iPad are not like a regular phone (ie. talk, receive SMS texts). &nbsp;Public mobile does not really have trueTablet plans, but PM service will work with iPads, but customers need to troubleshoot. &nbsp;</P><P>Is there an option for "didn't receive code", then it may offer the 2FA email choice</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 400px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/111543i502DEB2A018A3561/image-size/medium?v=v2&amp;px=400" role="button" title="image.png" alt="image.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 399px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/111544iAF0E254D05FD88A2/image-size/medium?v=v2&amp;px=400" role="button" title="image.png" alt="image.png" /></span></P><P>I have seen some customers activate a plan first on their phone, then transfer the physical or eSIM to the Tablet afterwards. &nbsp;</P> Sat, 22 Jun 2024 15:42:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cellular-not-working/m-p/1220067#M842612 Dunkman 2024-06-22T15:42:19Z