topic Re: 4G Option Not Showing in Get Support

4G Option Not Showing

Princess77 — Sat, 22 Jun 2024 18:20:17 GMT

My plan changed to 4g on June 20/24 but I do not have the ability to select a 4g cellular network. My only options are 3G or LTE (same as before). My I-Phone XE does support 4g. Am I accessing 4g through LTE or doing something wrong?

Re: 4G Option Not Showing

hairbag1 — Sat, 22 Jun 2024 15:07:59 GMT

@Princess77

open settings on cellphone / Cellular / Cellular Data Options / Voice & Data / then select LTE

Re: 4G Option Not Showing

eddieO — Sat, 22 Jun 2024 15:08:31 GMT

Hi @Princess77, yes, 4G and LTE are pretty much the same thing so you should be okay. Try installing a speediest app to compare your speeds if you suspect you are not getting the right speeds.

Re: 4G Option Not Showing

Princess77 — Sat, 22 Jun 2024 15:11:33 GMT

I have done this, but I had that same option before changing from 3g to 4g. So have I really gained speed?

Have read that LTE is not really 4g. Confused to say the least.

Re: 4G Option Not Showing

Princess77 — Sat, 22 Jun 2024 15:12:19 GMT

Have read that LTE is not really 4g. Confused to say the least.

Re: 4G Option Not Showing

Princess77 — Sat, 22 Jun 2024 15:26:01 GMT

I have done this, but I had that same option before changing from 3g to 4g. So have I really gained speed?

Have read that LTE is not really 4g. Confused to say the least.

Re: 4G Option Not Showing

DennyCrane — Sat, 22 Jun 2024 16:06:51 GMT

LTE = 4G

Also, even on a 3G plan you can still connect to the 4G and 5G networks with a compatible phone. The plan just gives you faster speed on those networks.