topic Re: Switching plans in Get Support

Switching plans

Mitchy1 — Fri, 21 Jun 2024 02:01:20 GMT

My current plan renews in 4 days. I would like to switch plans and pay now or on the renewal date, will I only be charged for the new plan then and also for the previous month or just the new plan?

Anyone know? Thanks

Michelle

Re: Switching plans

softech — Fri, 21 Jun 2024 02:04:23 GMT

@Mitchy1 you will just be charged for the new plan, but pick the proper choice. If you can wait for 4 more days, pick Change on Renewal

Change Now will allow PM to start the new plan now. But the unused days on your current cycle will be forfeited, no partial refund

Change on Renewal will schedule plan change at the end of the current cycle so you won't lose any money. Use this option if you don't need the new features or data now

Re: Switching plans

Mitchy1 — Fri, 21 Jun 2024 02:11:25 GMT

Great. Thank you! Much appreciated!