topic Cancel and keep current plan in Get Support

Cancel and keep current plan

tdotdee — Thu, 20 Jun 2024 18:47:45 GMT

Hi! I scheduled to downgrade my plan on my next renewal ( in 8 days) but I don't want to do that anymore. How do I cancel it so I can keep my current plan? TY

Re: Cancel and keep current plan

will13am — Thu, 20 Jun 2024 18:53:06 GMT

@tdotdee , go the the subscription and add-on tab in the online account, select cancel on the scheduled plan change.

Re: Cancel and keep current plan

Dolphin12 — Fri, 21 Jun 2024 00:21:33 GMT

Deleted

Re: Cancel and keep current plan

slusagm — Thu, 20 Jun 2024 23:31:45 GMT

@Dolphin12 your suggestion won't work. you cannot cancel it like that