topic Re: 30GB loyalty bonus in Get Support

30GB loyalty bonus

TSki — Thu, 20 Jun 2024 14:29:27 GMT

Hi, I currently have a 30 GB loyalty bonus add-on that is good for another 100 days. I was looking at the plans and there is one better suited for me. If I change my plan will I lose my loyalty bonus add-on? Thankyou.

Re: 30GB loyalty bonus

BKNS27 — Thu, 20 Jun 2024 14:32:30 GMT

@TSki

Unfortunately, you will lose the bonus points if you downgrade your plan. It would have stayed in your account if you upgraded your plan.

You may have missed reading the fine print.

Re: 30GB loyalty bonus

TSki — Thu, 20 Jun 2024 14:41:21 GMT

Thankyou for the quick response. And yes, I missed the fine print entirely 😉