https://productioncommunity.publicmobile.ca/t5/Get-Support/Service/m-p/1218643#M841804 <P>I created an additional account for my mother to use. My mom came and go and the sim card never arrived.I would like to be refunded for the month I got charged.</P> Wed, 19 Jun 2024 15:14:56 GMT Maria78 2024-06-19T15:14:56Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Service/m-p/1218643#M841804 <P>I created an additional account for my mother to use. My mom came and go and the sim card never arrived.I would like to be refunded for the month I got charged.</P> Wed, 19 Jun 2024 15:14:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Service/m-p/1218643#M841804 Maria78 2024-06-19T15:14:56Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Service/m-p/1218644#M841805 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/437183">@Maria78</a>&nbsp;</P><P>you should have just picked up the sim card in Telus or Koodo stores</P><P>but yes, since service was never really activated (without a sim card), support agent will usually provide refund without a fight.&nbsp; &nbsp;Please message them</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Wed, 19 Jun 2024 15:17:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Service/m-p/1218644#M841805 hTideGnow 2024-06-19T15:17:06Z