topic Re: changing subscriptions in Get Support

changing subscriptions

Arvid — Wed, 19 Jun 2024 01:24:15 GMT

I am a current Public Mobile subscriber. Is there any way to change my subscription to one that says it is for new activations only.

Re: changing subscriptions

Chalupa_Batman — Wed, 19 Jun 2024 00:52:46 GMT

Hi @Arvid

Sadly no. Although, it MIGHT be able to if the plan you want is a higher dollar value. If so, you can always reach out to a CS Agent. But if the value is lower than you're paying now, then no, they won't allow it. It really is a 50/50 chance. Never hurts to ask.

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Re: changing subscriptions

hTideGnow — Wed, 19 Jun 2024 00:52:51 GMT

sorry @Arvid , new activation is for new activation only, existing customers cannot change to those plan. Many carriers have new activations plans too

what price range you are looking for? they have some good plans for existing customers too

Re: changing subscriptions

eddieO — Wed, 19 Jun 2024 00:52:57 GMT

@Arvid, only way would be to port out your number to another carrier and then port back in with a new account. Sounds like a lot of trouble though. If you're patient maybe they will have another plan available to existing customers

Re: changing subscriptions

EB0 — Wed, 19 Jun 2024 01:12:34 GMT

Some lucky customers got a SMS to upgrade to some of the new activation only plans.

port out and port back in is the only solution.