topic Re: I can't setup my voicemail access number in Get Support

I can't setup my voicemail access number

J10C3G7 — Tue, 18 Jun 2024 16:39:26 GMT

On my device I can usually just hold down 1 and it will bring me to my voicemail, but since moving to public mobile I can't and anytime I try to set a voicemail access number in my settings it says "failed to read data". Is there a specific number I need to enter or do I need to some how get in contact with the moderators?

Re: I can't setup my voicemail access number

hTideGnow — Tue, 18 Jun 2024 16:07:33 GMT

hi @J10C3G7

please remove the tag to "moderator_team" , that is not really moderator but a normal user

for Voicmail, try to reboot the phone couple times and the VM button should be programmed by the system

if not, go to Dialer-> Settings and find the voicemail access number and update it to 647-580-4001 or 778-580-4001 (or let us know what model of phone you have and we can walk you through)

Re: I can't setup my voicemail access number

J10C3G7 — Tue, 18 Jun 2024 16:44:06 GMT

Hello,

I just tried what you suggested and it still is giving the same error. I'm currently using a Samsung Galaxy S24 and reside in the NWT if that changes anything?

Thank you,

J10C3G7.