topic Re: Contact number in Get Support

Contact number

Wrenchguy_1970 — Tue, 18 Jun 2024 15:38:28 GMT

Is there a phone number I can call to actually talk to someone about the issues I'm having?

Re: Contact number

hTideGnow — Tue, 18 Jun 2024 15:40:14 GMT

HI @Wrenchguy_1970

sorry, no phone number to call. Ticket is the only way

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Contact number

eddieO — Tue, 18 Jun 2024 15:42:19 GMT

@Wrenchguy_1970, all of PM's support is done online through the community or CS agent through chat. Can you share what issue you are having, we might be able to assist

Re: Contact number

BKNS27 — Tue, 18 Jun 2024 16:42:57 GMT

@Wrenchguy_1970

Sorry PM is an online service so all communications are done through dm or pm but in most cases members here can help with a faster solution.