topic Re: No confirmation email in Get Support

No confirmation email

Tamaravg — Tue, 04 Jan 2022 21:04:20 GMT

Hi!

I ordered a sim card online, but I did not get a confirmation e-mail. Now I don't know if it's right or not. They did charge my credit card already..

Thank you for any help.

Tamara

jp2 — Tue, 10 Apr 2018 14:22:19 GMT

Send a private message to a mod. It should still come if your postal address was correct

will13am — Tue, 10 Apr 2018 14:26:19 GMT

@Tamaravg, check your spam folder to see if the confirmation email went there. If not, I suggest sending a private message to the moderator team to see if they can confirm that order went through. The moderator team can be reached via private message using this link link. Refer to the following link for information on contacting the moderator team.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452