topic Re: SMS messages in Get Support

SMS messages

Wrenchguy_1970 — Tue, 18 Jun 2024 13:02:44 GMT

Still having issues with SMS messaging. I/ve completed the steps to transfer my number, but still not working!

Thoughts?

golfball — Tue, 18 Jun 2024 13:16:36 GMT

There have been some issues with texting for newly ported numbers recently. I would try reaching out to customer service, they may be able to help.

To contact support you can submit a ticket through the chatbot by pressing the chat bubble in the bottom corner and typing in "submit a ticket" and selecting "Contact Us". If that doesn't work you can message support directly from here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow — Tue, 18 Jun 2024 13:17:55 GMT

hi @Wrenchguy_1970 just SMS? incoming calls work?

and are you iPhone users? is that an iMessage problem or SMS? can you send message out?