https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-Failed/m-p/1217912#M841418 <P>Hello, I am trying to port my number to PM from Virgin, I have two accounts on my Virgin App and while i inputted the correct number to port over, i accidentally provided the account number to my home internet connection, got a text from PM saying my port has failed due to incorrect account number, now I cannot submit another port request, what now.&nbsp;</P> Tue, 18 Jun 2024 02:35:35 GMT TGamble 2024-06-18T02:35:35Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-Failed/m-p/1217912#M841418 <P>Hello, I am trying to port my number to PM from Virgin, I have two accounts on my Virgin App and while i inputted the correct number to port over, i accidentally provided the account number to my home internet connection, got a text from PM saying my port has failed due to incorrect account number, now I cannot submit another port request, what now.&nbsp;</P> Tue, 18 Jun 2024 02:35:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-Failed/m-p/1217912#M841418 TGamble 2024-06-18T02:35:35Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-Failed/m-p/1217917#M841420 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/436524">@TGamble</a>&nbsp;</P><P><SPAN>There is a number to call to talk to live support.&nbsp; You can provide them the correct account number and they can re-trigger the process for you.&nbsp; I will message the number to you via the Community inbox (</SPAN><SPAN>&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A><SPAN>&nbsp;</SPAN><SPAN>) .&nbsp; Check the envelope icon on top right.&nbsp; Call them and get it fixed</SPAN></P> Tue, 18 Jun 2024 03:04:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-Failed/m-p/1217917#M841420 softech 2024-06-18T03:04:03Z