topic Call forwarding from my landline to my cell phone - PROBLEM in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Call-forwarding-from-my-landline-to-my-cell-phone-PROBLEM/m-p/1217605#M841260 <P>Trying to forward my calls from my landline (Oxio) to my cell phone.&nbsp; It goes directly to my voicemail on my cell phone. How come my cell does not ring?&nbsp; Oxio said to call PM as&nbsp; Oxio checked everything and all is good on their end. Please help!</P><P>&nbsp;</P> Mon, 17 Jun 2024 17:36:52 GMT AnneMarie1111 2024-06-17T17:36:52Z Call forwarding from my landline to my cell phone - PROBLEM https://productioncommunity.publicmobile.ca/t5/Get-Support/Call-forwarding-from-my-landline-to-my-cell-phone-PROBLEM/m-p/1217605#M841260 <P>Trying to forward my calls from my landline (Oxio) to my cell phone.&nbsp; It goes directly to my voicemail on my cell phone. How come my cell does not ring?&nbsp; Oxio said to call PM as&nbsp; Oxio checked everything and all is good on their end. Please help!</P><P>&nbsp;</P> Mon, 17 Jun 2024 17:36:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Call-forwarding-from-my-landline-to-my-cell-phone-PROBLEM/m-p/1217605#M841260 AnneMarie1111 2024-06-17T17:36:52Z Re: Call forwarding from my landline to my cell phone - PROBLEM https://productioncommunity.publicmobile.ca/t5/Get-Support/Call-forwarding-from-my-landline-to-my-cell-phone-PROBLEM/m-p/1217608#M841261 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/426895">@AnneMarie1111</a>&nbsp;, there are ongoing issues with the calling function.&nbsp; Are you able to receive normal non forwarded calls?&nbsp; I am thinking out loud here that maybe the forwarding is working but calling problem is causing the call to go straight to voicemail.&nbsp;&nbsp;</P> Mon, 17 Jun 2024 17:40:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Call-forwarding-from-my-landline-to-my-cell-phone-PROBLEM/m-p/1217608#M841261 will13am 2024-06-17T17:40:43Z Re: Call forwarding from my landline to my cell phone - PROBLEM https://productioncommunity.publicmobile.ca/t5/Get-Support/Call-forwarding-from-my-landline-to-my-cell-phone-PROBLEM/m-p/1217610#M841262 <P>I am able to receive normal calls</P><P>&nbsp;</P> Mon, 17 Jun 2024 17:42:02 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Call-forwarding-from-my-landline-to-my-cell-phone-PROBLEM/m-p/1217610#M841262 AnneMarie1111 2024-06-17T17:42:02Z Re: Call forwarding from my landline to my cell phone - PROBLEM https://productioncommunity.publicmobile.ca/t5/Get-Support/Call-forwarding-from-my-landline-to-my-cell-phone-PROBLEM/m-p/1217611#M841263 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/426895">@AnneMarie1111</a>&nbsp;wrote:<BR /><P>Trying to forward my calls from my landline (Oxio) to my cell phone.&nbsp; It goes directly to my voicemail on my cell phone. How come my cell does not ring?&nbsp; Oxio said to call PM as&nbsp; Oxio checked everything and all is good on their end. Please help!</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>Try submitting a support ticket using the chat symbol on the lower right corner of the web page.</P> Mon, 17 Jun 2024 17:44:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Call-forwarding-from-my-landline-to-my-cell-phone-PROBLEM/m-p/1217611#M841263 will13am 2024-06-17T17:44:25Z Re: Call forwarding from my landline to my cell phone - PROBLEM https://productioncommunity.publicmobile.ca/t5/Get-Support/Call-forwarding-from-my-landline-to-my-cell-phone-PROBLEM/m-p/1217663#M841286 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/426895">@AnneMarie1111</a>&nbsp;</P><P>Try call forwarding another phone number (e.g. another PM, Telus or Rogers number)&nbsp; to your PM number to see if that works. That will confirm that ut is an Oxio-PM issue.</P><P>Also try call forwarding the Oxio number to a different number to see if the call forwarding works.</P> Mon, 17 Jun 2024 18:59:37 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Call-forwarding-from-my-landline-to-my-cell-phone-PROBLEM/m-p/1217663#M841286 funpig1 2024-06-17T18:59:37Z Re: Call forwarding from my landline to my cell phone - PROBLEM https://productioncommunity.publicmobile.ca/t5/Get-Support/Call-forwarding-from-my-landline-to-my-cell-phone-PROBLEM/m-p/1217922#M841422 <P>Sometimes the routing of a forwarded call ends up stripping or mangling the caller ID info, in such a way that the call may show up from "Unavailable" or "anonymous" to your Public Mobile cell phone.</P><P>If your phone is set to block or reject calls from unknown or anonymous callers, this will cause them to be immediately sent to voicemail.</P><P>So, check that any setting to block unknown/anonymous calls is disabled... just an idea...</P> Tue, 18 Jun 2024 03:45:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Call-forwarding-from-my-landline-to-my-cell-phone-PROBLEM/m-p/1217922#M841422 Nezgar 2024-06-18T03:45:13Z